Leave a review of 360Net

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Step into the future of internet connectivity with 360Net, New Zealand's cutting-edge broadband provider. We are dedicated to delivering supersonic speeds with our Hyperfibre plans, ensuring you enjoy seamless streaming, gaming, and browsing. As the only provider offering Wi-Fi 7 routers with our Hyperfibre packages, we elevate your online experience to unparalleled levels.

Join us at 360Net where customer satisfaction is our core focus, and experience a world where high-speed, reliable internet is just the beginning. Choose 360Net and stay ahead with the best in technology and service.

Total: 5.9
Reliability 5.8
Speed 6.0
Support 5.5
Features 6.5
Value 5.5
Average from 4 reviews
Showing 1-4 of 4 items.
2024-11-21 15:02:34
sj 1.0
Sales push to pay early even I specific the connection date as next month.
Pay it since I would like to trust them.
Installation happened early but they didn't tell me the fibre upgrade to hyperfibre will terminate my current service immediately.
I got the an early termination from my previous provider and I bring this up to 360net through email, totally radio silence for a week.
Went to the online chat and then get a call back, and kept "explaining how things works here".
Don't want to waste time with the custom service, so just file a Disputes Tribunal
...read more
Pros
can ruin your day easily
Cons
routers sold there are insanely expensive
2024-10-11 11:37:45
Jermiah 9.8
Getting 1.5GBPS and 2GBPS speed on my HyperNet2000 connection. Really happy!
Pros
Great value, speed
Cons
None
2024-09-30 15:38:43
Jermiah 10.0
We signed up for their Hyperfibre plan and we got it at the same price we were paying to Spark. Their Wifi7 routers are fast.
Pros
Great value
Cons
None
2024-09-13 15:53:33
David 2.6
AVOID. A new provider and very poor. Signed up they stated members of TDR but TDR never heard of them and they have since been forced to take that statement down. Refer to monthly and annual rates but operate on a 29 day month I.e. a year equals less than 11.5 months. Means your billing date changes each month otherwise a late payment fee. Difficult to contact and attempt to call customers on a no caller ID or a false number
Pros
Cheap
Cons
Change contract terms at zero notice, including increasing annual rates. No TDR dispute resolution available.
Showing 1-4 of 4 items.
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3 Great Offers
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