Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.6
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 566 reviews

Showing 1-5 of 566 items.

2024-11-25 14:39:17

Ron Neal 9.0

Good service when querying a test using their App.
You actually speak to a local person. The call was promptly answered and their review of the situation left me reassured all was well.

Pros

Rapid service. Local person to deal with.

Cons

None

2024-11-24 16:42:59

Kobus 8.8

Don’t try the rest, just go with the best…go NOW

Pros

Cons

2024-11-23 17:53:04

Gem 9.0

The sign up was quick & easy as well as the connection. The customer service is fantastic

Pros

Fantastic service all round

Cons

Nothing to report

2024-11-22 17:57:50

Rebecca 10.0

The best customer service that I’ve ever experienced. Highly recommended

Pros

Amazing customer service and support. They above and below to help.

Cons

None that I can think of

2024-11-20 03:19:43

Carol 10.0

I have been with Now since they came to Hawkes Bay and have found them to be quick, efficient and reliable always

Showing 1-5 of 566 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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