Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

25 November 2024
Ron Neal 9
Good service when querying a test using their App.
You actually speak to a local person. The call was promptly answered and their review of the situation left me reassured all was well.
Pros
Rapid service. Local person to deal with.
Cons
None
25 November 2024
lucia 2.8
gotta love constantly getting disconnected from all devices, having 500ms during games, and shows taking forever to load and buffering
Pros
6 months free prime
Cons
slow, disconnects, bad reach
24 November 2024
Gabe Rijpma 3.8
Reliable but the worst customer service in the world.
Pros
Reliable and Predictable Speed
Cons
Customer Service
24 November 2024
Kobus 8.8
Don’t try the rest, just go with the best…go NOW
Pros
no
Cons
no
23 November 2024
Gem 9
The sign up was quick & easy as well as the connection. The customer service is fantastic
Pros
Fantastic service all round
Cons
Nothing to report
22 November 2024
Rebecca 10
The best customer service that I’ve ever experienced. Highly recommended
Pros
Amazing customer service and support. They above and below to help.
Cons
None that I can think of
21 November 2024
sj 1
Sales push to pay early even I specific the connection date as next month.
Pay it since I would like to trust them.
Installation happened early but they didn't tell me the fibre upgrade to hyperfibre will terminate my current service immediately.
I got the an early termination from my previous provider and I bring this up to 360net through email, totally radio silence for a week.
Went to the online chat and then get a call back, and kept "explaining how things works here".
Don't want to waste time with the custom service, so just file a Disputes Tribunal
...read more
Pros
can ruin your day easily
Cons
routers sold there are insanely expensive
20 November 2024
Carol 10
I have been with Now since they came to Hawkes Bay and have found them to be quick, efficient and reliable always
17 November 2024
Cheryl 9.8
Haven't had any problems
14 November 2024
Joshua 9.2
Great fast internet, amazing customer support, never on hold for long and very knowledgeable, friendly staff that seem like that actually want to solve your problem.
Pros
Amazing internet speed, consistent 900 down 500 up. Amazing customer support.
Cons
Slightly more expensive then other but 100% worth it.
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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