Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 May 2025
Kim 9.4
Great service so at a good price. Setup was trouble free and support was available throughout the process. Good to give the smaller companies an opportunity.
Pros
Cost, Local support
Cons
May not have the technical depth of the larger corporates, but time will tell.
13 May 2025
Adam 8.6
Never had issues, have used them 3 times across different addresses etc
Pros
Cons
No cons
13 May 2025
Mitchell 8.6
Good deal, without having to accept 'offers' that expire in a month or three.
13 May 2025
Lee 9.4
Simpy brilliant. I joined about 5 months ago and wished I'd found this company earlier. The customer service is unmatched with other isp's. Both times I've had a problem I was able to contact a human and had a response within 5 minutes. They then continue to work on the problem immediately while keeping you updated at every step, which removes all that frustration for old gits like me. Great support, great value, great reliability. Thoroughly recommend this company.
Pros
Fast response with support.
Cons
None
13 May 2025
Lee 9.2
Simpy brilliant. I joined about 5 months ago and wished I'd found this company earlier. The customer service is unmatched with other isp's. Both times I've had a problem I was able to contact a human and had a response within 5 minutes. They then continue to work on the problem immediately while keeping you updated at every step, which removes all that frustration for old gits like me. Great support, great value, great reliability. Thoroughly recommend this company.
Pros
Fast response with support.
Cons
None
13 May 2025
Amanda 8.6
Loving the whole total hands-off experience so far.
Pros
Excellent Customer Service
Cons
None
13 May 2025
Cary Ho 10
Very fast service and support. Also good deal on service without contract and extra fee.
Pros
Service and support are great.
Cons
Cannot think about any
13 May 2025
Amy 9.8
More reliable that other big companies I've used and is super quick and easy to set up, use, pay and not be locked in.
Pros
Felxibility, speed, cost
Cons
sometimes we have too many devices on our network for the plan we have so might stall - an us issue, not Simply.
13 May 2025
Fred 9
After reading reviews and comparing providers online Simply Broadband came out on top for what we required. so easy to change and setup, up and running within 1 day
Pros
Fabulous company to deal with, quick email communication and setup. No speed or connection problems
Cons
none
13 May 2025
Paul Molloy 8.4
Very inexpensive. Minimum tech support but not much needed. When I crossed over they said the modem would need no changes but actually it didn't work at all. Contacting them via phone data they told me I needed to change a parameter and after that it worked fine. I had one other tech question too but they were unable to help and referred me elsewhere. For the price I can't complain. Previous suppliers were not much better at tech support and cost more.
Pros
fast and cheap
Cons
don't expect much assistance
Showing 10 of 2211 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
6 Months Half Price Mobile! That’s endless data from $9/mth! Holy guacamole!  $9/mth base plan charges for first 6 months on Choice Lite Plan (normally $18). Offer ends 30.06.2025. Fair Use, T&Cs & eligibility apply.
6 Months Half Price Mobile! That’s endless data from $9/mth! Holy guacamole! $9/mth base plan charges for first 6 months on Choice Lite Plan (normally $18). Offer ends 30.06.2025. Fair Use, T&Cs & eligibility apply.