Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current or previous provider allows the ISP’s to gather real feedback from actual customers.
Any review we publish is done so in accordance with our review policies which can be found here.

22 October 2024

Lynn 8.6

So glad we changed to Now! We thought buffering was normal for internet connections, but haven’t had that at all since connecting with Now. Highly recommend, there customer service is awesome!

Pros

Customer service friendly and fast

Cons

Haven’t found any negatives so far

19 October 2024

Andre Rangirauaka Kino 7

I was looking to change Internet Providers. The price is half of what I pay with my previous provider, but after look through the comment reviews I was horrified at the lack of Customer Support. If it's this bad, I don't know why people just get them looked into.

Pros

Great prices

Cons

Bad reviews. Will look elsewhere.

19 October 2024

Franz 4.2

I wrote a google review for their bad customer service.
Checked 3 days after, the review is gone. Don't trust google review score.

Pros

price

Cons

customer service

15 October 2024

Barry 3.2

Not worth the money

11 October 2024

Jermiah 9.8

Getting 1.5GBPS and 2GBPS speed on my HyperNet2000 connection. Really happy!

Pros

Great value, speed

Cons

None

08 October 2024

srinivasan 9.2

It was one of the best internet service providers I’ve experienced. Their service was very quick, and I appreciate their promptness. They value customer requests in a friendly manner. I would love to have them back.

Pros

1. Friendly staffs from support to technical (onsite ) 2.Free modem 3.easy support via emails

Cons

Missing the on call support

01 October 2024

Patrick 7.6

Consistent good speed, little sign of slow down, great customer service ( I have taken a modem into Ahuriri store and been helped for free).

Pros

Good speed, consistent quality and great customer service.

Cons

Price higher than main competitors, we have noticed an increase in periodic speed slow down’s recently.

30 September 2024

Jermiah 10

We signed up for their Hyperfibre plan and we got it at the same price we were paying to Spark. Their Wifi7 routers are fast.

Pros

Great value

Cons

None

30 September 2024

Tony 8.4

Love the speed and great customer speed

Pros

7 days phone helpdesk, faster than other hyperfibre providers

Cons

A bit pricey especially compared to cheapest hyperfibre but speed and support justfies frustration with other providers

28 September 2024

Henry Whitfield 10

Hands down the best. May not be the cheapest out there but worth every cent

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