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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 575 reviews

04 November 2024
Graham Milnes 8.8
Simply the best I've ever dealt with. I'm 80 and your No 1,!
Pros
They do it with style. I rang several times and always got friendly first class service.
Cons
If they had a bigger clientele they could keep prices down and ld never leave them

8.4 / 575 reviews

25 October 2024
Claire 9.2
Now broadband is so far the best wifi company I have had, and simply because they care about their customers and seem to have an awesome laid back team who are keen to help. It honestly makes all the difference these days when a company has a good ethos. I’ve never had any connection issues and the speed was ideal. Would absolutely recommend ⭐️

9.0 / 28 reviews

23 October 2024
Pete S. 10
Excellent service, very easy to connect, high speed at an incredibly reasonable cost and absolutely no issues with our connection from the moment we signed up.

8.4 / 575 reviews

22 October 2024
Sitao 10
.

6.4 / 2 reviews

22 October 2024
PC 9.6
Starlink deprioritized is fantastic broadband; cheaper and much faster than ADSL (the only other viable choice in rural area). Rural broadband too expensive per month and lower speeds and poor quality in comparison. Starlink is very reliable. Haven’t looked back. (Be sure to check out Rural Users Scheme from NZ govt Crown Infrastructure for support for rural broadband)
Pros
Much higher speed (even when on Starlink deprioritized) , lower cost than ADSL
Cons
Starlink support is ex USA and only vis email/on-line so can take a few days to get a response but have only needed it once at start; would still recommend over local ISP for our location

8.4 / 575 reviews

22 October 2024
Lynn 8.6
So glad we changed to Now! We thought buffering was normal for internet connections, but haven’t had that at all since connecting with Now. Highly recommend, there customer service is awesome!
Pros
Customer service friendly and fast
Cons
Haven’t found any negatives so far

2.8 / 15 reviews

19 October 2024
Andre Rangirauaka Kino 7
I was looking to change Internet Providers. The price is half of what I pay with my previous provider, but after look through the comment reviews I was horrified at the lack of Customer Support. If it's this bad, I don't know why people just get them looked into.
Pros
Great prices
Cons
Bad reviews. Will look elsewhere.

5.8 / 20 reviews

19 October 2024
Franz 4.2
I wrote a google review for their bad customer service.
Checked 3 days after, the review is gone. Don't trust google review score.
Pros
price
Cons
customer service

6.4 / 2 reviews

15 October 2024
Barry 3.2
Not worth the money

7.1 / 6 reviews

11 October 2024
Jermiah 9.8
Getting 1.5GBPS and 2GBPS speed on my HyperNet2000 connection. Really happy!
Pros
Great value, speed
Cons
None
Showing 10 of 2211 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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